The History

Sanatoré was started by Pamela. She was inspired by the flaws she noted in the care and support provided by the Council and the care Agencies while caring for her daughter who was diagnosed with Autism. Pamela observed the nonchalant attitude displayed by the Council with regards to her daughter's educational needs. The many Care Agencies she employed to assist with her daughter's social skills showed no regards to the specific needs of her daughter. They often send untrained and inexperienced staff who sometimes could not speak English but most importantly have not heard the word Autism.

These Agencies train their staff to care for the elderly and then simply add on Special Needs as part of their Care services.  Most of the time, Pamela will end up training the staff sent by these Agencies to support her daughter. One day, the owner of one of the Agencies suggested to Pamela to start her own Support Care Agency specifically designed for people with Special Needs. These were the exact words spoken to Pamela "you have ended up training my staff members, you did such an outstanding job, why don't you start a Support Care and training Agency just for people with Special Needs since you are the one wearing the shoes and you know exactly where it hurts"

Pamela is passionate about advocating for people with Special Needs. She is driven by her disappointing past experience with the Council and Care Agencies and will probably wish to heal as many people with Special Needs as possible, if she could. Her starting point is to provide experienced Support Care for people with Special Needs and offer the right training for people who look after or work with them hence the birth of Sanatoré.  Pamela carefully chose the name of her Support Care Agency to reflect her innermost desire of bringing about positive and permanent change to the lives of people with Special Needs. SANATORE: a Latin word that means Healer

As Pamela will say " show me a person with Special Needs and i will show you an undiscovered genius"

Sanatoré United Limited is a UK registered Support Care and Training Agency that provides Support Care for who have been identified as having Special Needs. We give training for people who work with or care for them. We will Support, Develop and Enable people who have a range of diverse Needs by assisting them to live as independently as possible, so they can be respected as fellow members of their local communities. We work in Partnership with NAS (National Autistic Society) NHS to provide a range of innovative,creative and individualized support packages.

A good Carer, Support Worker, teacher and employer is someone who's got lots of patience, a good sense of humor, and someone who can create time to get to know someone. We recognize that caring for or working as a support worker, teacher or employing someone with special needs can be really challenging, so we provide a comprehensive induction and  training in a range of key areas

In order to meet the needs of our clients on a daily basis we will draw on many skills and qualities that they already have. To enhance their existing skills and to help them develop new ones.

Mission Statement

Our aim is to provide needs led support to young people and adults with Special Needs delivered by experienced Support Care workers. We aim to bring awareness to the endless possibilities of creating a world where every Special Needs Person is given the opportunity to shine. We hope to achieve this by offering training to the people that with with or care for them
We recognize and celebrate the uniqueness of every individual by ensuring a person centered approach is adopted.

We are committed to enabling personal growth now and for the future, giving each person the strongest voice with regards to decision making and lifestyle choices.

We utilize only insured, quality personnel, who undergo a rigid screening process,  which includes extensive background checks  such as DBS checks, at least one year of experience in the field.  We accept approximately three out of every fifty people we interview, to join our staff.  We understand the desire to care for your family. And we know that it can be overwhelming. If you need complete care services, or only need a few breaks a week, we can help you. Sanatore offers a wide range of services, customized and adjustable for your changing needs.

We want to give you peace of mind in the care of yourself or a loved one.

That’s why we are available for you and your loved one, no matter what time of day – and that’s true 7 days a week.
Our range of supportive services will encourage each individual to fulfill their personal dreams and aspirations.